UPMC | Fiscal Year 2017 Annual Report

CENTER FOR HEALTHY NURSING: HELPING CAREGIVERS TAKE CARE OF THEMSELVES FIRST The UPMC Center for Nursing Excellence is one of the first systems in the country to champion a dedicated program aimed at improving nurses’ health. In collaboration with UPMC Health Plan and the University of Pittsburgh School of Nursing, the Center for Healthy Nursing was established to find opportunities to create a healthier workplace for nurses. The UPMC nursing workforce is a large and diverse group. They are exposed to demanding physical and emotional situations. As one of our newest programs, the Center for Healthy Nursing is focused initially on the following priorities: • Analysis of shift work — Implementing quality improvement initiatives to determine the impact of bundling off shifts together on the schedule to minimize the effect on a nurse’s circadian rhythm. • Meal breaks — Ensuring that nurses take meal breaks to nourish and hydrate their bodies is extremely important. By taking meal breaks, nurses can decompress and rejuvenate both their bodies and minds to better care for our patients by caring for themselves. • Mindfulness — Helping nurses find the best way to be present and thoughtful in everything they do, which is often a challenge in today’s complex health care landscape. The Center for Nursing Excellence in collaboration with Life Solutions, offered an inaugural mindfulness program in which nurses spent the day focusing on the mind, body, and spirit. Initial interest and evaluation of the program were favorable and another session is being planned. • Compassion fatigue — Investigating ways to combat the emotional stress that nurses are exposed to daily, and developing strategies to support the caregiver. The Center is continuing to develop programs and initiatives to help nurses stay motivated making their own health a priority with topics that include weight management, sleep and eating habits, and prevention and care of common injuries. These programs enable a continuous learning process to help create the best environment for nurses. The Center for Healthy Nursing is dedicated to educating nurses about the importance of taking care of their own health for the sake of their patients, too. The healthier our nurses are, the better this is for our patients. Nurses who are healthy, well-rested, properly-hydrated, and physically fit will be more alert, responsive, and keenly attuned to the needs of our patients and their families. The American Nurses Association has taken a stand on this issue with their Healthy Nurse, Healthy Nation ™ Grand Challenge which seeks to transform the health of the nation by improving the health of the 3.6 million registered nurses nationwide. EMPLOYEE ENGAGEMENT HOLLY LORENZ, MSN, RN CHIEF NURSE EXECUTIVE UPMC CENTER FOR NURSING EXCELLENCE “Establishing the Center for Healthy Nursing demonstrates to nurses and nursing recruits that there is a culture of caring for our own at UPMC.” Empowering nurses to create, design, and innovate for the future “We’ve made the commitment to continuously strive to improve the environment nurses work in because their health and well-being are a priority for us.” KRISTINE KEEFER WOLFF, DNP, RN, NEA-BC DIRECTOR, CLINICAL OPERATIONS UPMC CENTER FOR NURSING EXCELLENCE UPMC Center for Nursing Excellence | 10