UPMC | Fiscal Year 2017 Annual Report

“Magnet ® designation couldn’t happen without engaged leadership and skilled front-line staff who are committed to creating a culture of excellence. It reflects on the whole organization.” SUSAN E. HOOLAHAN, MSN, RN, NEA-BC CHIEF NURSING OFFICER, VICE PRESIDENT OF OPERATIONS AND PATIENT CARE SERVICES, UPMC PASSAVANT In our Magnet® survey for UPMC Passavant in February of 2017, appraisers met with 890 people over 3 days. of hospitals nationwide have earned Magnet® designation. Only 6.8 % Magnet® certification involves 49 STANDARDS OF EXCELLENCE that hospitals must achieve. Magnet ® recognition from the American Nurses Credentialing Center (ANCC) is one of the highest achievements an organization can obtain in professional nursing. Magnet ® requires organizations to develop, disseminate and enculturate evidence-based criteria that result in high quality patient care outcomes and a positive work environment for nurses and, by extension, all employees. The collaborative culture of Magnet ® hospitals elevates everyone’s performance hospital-wide. It truly takes the whole hospital to achieve Magnet ® designation through an exciting journey and a rigorous evaluation. With our ultimate goal of providing the highest quality care to our patients, all of the work is worth it. Research shows that Magnet ® hospitals can attract and retain top talent. Nurse compassion fatigue rates are lower, and work satisfaction is higher. Studies have shown a link between a positive work environment for nurses and greater patient safety and quality outcomes. Magnet ® hospitals typically experience lower mortality rates and greater patient satisfaction. Plus, they are better positioned for the future of health care with increased stability and growth opportunities for both their staff members and their facility. Initial magnet designation is a tremendous accomplishment and marks the start of a continuous journey to excellence. Redesignation is every 4 years and requires the organization to successfully write to the standards and undergo a site visit to demonstrate achievement and continued development of the magnet standards. After a written application has been reviewed, Magnet ® appraisers spend about three days in an organization and meet nurses, patients, family members, frontline employees, hospital leadership, and medical staff for 8 to ten hours a day. Appraisers meet with staff randomly to talk about nursing practices, and conduct unit tours in every area where nursing care is provided. The Magnet ® program is a good road map for any quality and safety goals throughout the organization, and every department in every hospital can learn from this work. MAGNET.® THE GOLD STANDARD FOR PATIENT CARE AND NURSING PRACTICE UPMC hospitals with MAGNET ® designation: Children’s Hospital of Pittsburgh of UPMC UPMC Hamot UPMC Passavant UPMC Pinnacle UPMC Shadyside UPMC St. Margaret The Magnet Recognition Program ® advances 3 goals within health care organizations: • Promote quality in a setting that supports professional practice • Identify excellence in the delivery of nursing services to patients • Disseminate best practices in nursing services UPMC Center for Nursing Excellence | 14

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