UPMC | Fiscal Year 2017 Annual Report

15 | UPMC Center for Nursing Excellence LEVERAGING TECHNOLOGY TELESITTER Many of our patients need observation during their hospitalization to prevent them from unintentionally harming themselves by pulling at their tubes or lines, falling, or other actions. Telesitter technology eliminates the need for one-on-one, in-room sitters. At some UPMC hospitals, trained telesitters watch patients from a centralized monitoring station using mobile cameras. A communication mechanism is in place to notify bedside staff when a patient needs immediate attention. A pilot program was implemented at UPMC Presbyterian. UPMC Susquehanna began using telesitter technology prior to joining UPMC with much success. Both UPMC Susquehanna and UPMC Presbyterian have realized a decrease in patient falls, and patient falls with injuries. With the implementation of Telesitter, UPMC Susquehanna decreased their fall rate per 1,000 patient days from 6.1 to 2.03 and UPMC Presbyterian from 4.49 to 3.2 as of FY 2017. IV PUMP INTEGRATION UPMC is at the front of the health care industry in using intravenous (IV) pump integration. IV pump integration is an asset to nurses as it improves patient safety by eliminating manual keystrokes for the synchronization of infusion rates and doses that are administered to patients. Bi-directional communication between the e-record and the IV pump now takes place electronically. Through barcode scanning at the pump, the electronic health record is updated without manual keystrokes. This double-checks that the right medication goes to the right patient at the right time, using the right route of delivery, and then is notated in the medical records after the bar scanning. Rollout of the IV pump integration technology is being planned across UPMC hospitals. Implementation will take several years but will complement nurse workflows and maximize patients’ safety. Bedside nurses play an important role in the design and planning since it impacts their work and how they care for patients. Using technology to improve nurse workflows and patient care

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